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Content Marketing for Pubs: Stories That Fill Seats and Build Loyalty

Content Marketing for Pubs: Stories That Fill Seats and Build Loyalty Every pub has stories. The regular who's sat in the same spot for 20 years. The chef who...

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Peter Pitcher

Peter Pitcher

Founder & Licensee

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Content Marketing for Pubs: Stories That Fill Seats and Build Loyalty
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Quick Answer

Share behind-the-scenes kitchen videos, customer stories, and local history. Post consistently across Facebook, Instagram, and local community groups. Focus on storytelling that builds emotional connection rather than just promoting opening hours and menu items.

Content Marketing for Pubs: Stories That Fill Seats and Build Loyalty

Every pub has stories. The regular who's sat in the same spot for 20 years. The chef who trained in Paris but came home to cook proper pub food. The ghost in the cellar (there's always a ghost in the cellar). Yet most pubs let these goldmines of content gather dust while posting another generic "kitchen open till 9pm" update.

Here's the truth: people don't choose pubs based on opening hours and WiFi passwords. They choose pubs that feel like somewhere they belong. Content marketing is how you build that feeling before customers even walk through your door.

The Blackfriar in London shares daily historical facts and now runs sold-out history tours. The Eagle in Cambridge posts cocktail-making videos and sees a noticeable share of orders from drinks featured online. These pubs understand that content isn't just marketing - it's community building that happens to drive revenue.

Why Content Marketing Works for Pubs

Traditional advertising interrupts. Content marketing attracts. Here's why it's perfect for pubs:

  • Builds relationships before the first visit

  • Costs less than traditional advertising

  • Works 24/7 attracting customers

  • Creates loyalty through shared stories

  • Drives action with subtle selling

industry research shows content marketing costs less than traditional marketing while generating more leads. For pubs, it turns your biggest asset - your character - into your most powerful marketing tool.

The Content Marketing Mindset Shift

Stop thinking like a business. Start thinking like a media company that happens to serve great beer.

Old Way: "We have a new menu"

Content Way: "Watch our chef create the dish that made Gordon Ramsay jealous"

Old Way: "Quiz every Tuesday"

Content Way: "The wildest answers from last night's quiz (you won't believe #3)"

Old Way: "Dog-friendly pub"

Content Way: "Meet the four-legged regulars who run this place"

Content Types That Drive Pub Revenue

1. Story-Driven Content

The Origin Story

Every pub started somewhere. Share yours:

  • Why you opened/bought the pub

  • Historical discoveries during renovation

  • Previous landlords' tales

  • Building's past lives

  • Community connections

Example: a typical riverside pub created a mini-documentary about finding a 200-year-old love letter during renovation. It went viral locally, featured in local news, bookings lifted.

Customer Stories

Your regulars are content gold:

  • "Why I've drunk here for 40 years"

  • First date success stories

  • Proposal moments

  • Family traditions

  • Friendship origins

Behind the Scenes

Pull back the curtain:

  • Day in the life of staff

  • How we choose our beers

  • Menu development process

  • Prep for big events

  • Supplier relationships

2. Educational Content

The Drinks Master Series

Position yourself as the expert:

  • Beer tasting guides

  • Wine pairing basics

  • Cocktail making tutorials

  • Spirits education

  • Seasonal recommendations

Food Knowledge

Share your kitchen wisdom:

  • Cooking tips from chef

  • Ingredient spotlights

  • Recipe origins

  • Dietary guides

  • Local sourcing stories

Local History

Become the community historian:

  • Area ghost stories

  • Historical events

  • Famous visitors

  • Building evolution

  • Neighborhood changes

3. Entertainment Content

The Weekly Round-Up

Become a typical neighborhood pub entertainment guide:

  • "5 things happening in [town] this weekend"

  • Event previews

  • Music artist spotlights

  • Quiz question teasers

  • Sports fixture guides

Interactive Content

Get audiences involved:

  • Polls: "Best Sunday roast side?"

  • Quizzes: "How well do you know [town]?"

  • Challenges: "Caption this photo"

  • Competitions: "Design our Christmas menu"

  • User-generated campaigns

Humor That Works

Make them laugh, make them customers:

  • Funny customer quotes (anonymized)

  • Staff life memes

  • Pub problem solutions

  • Dating in the pub observations

  • British weather responses

4. Visual Content

Photography Series

  • "Sunrise at the pub" collection

  • Seasonal transformation photos

  • Food macro photography

  • Customer portrait project

  • Then vs. now comparisons

Video Content Gold

  • 60-second recipes

  • Cocktail making tutorials

  • Live music snippets

  • Customer testimonials

  • Virtual pub tours

  • Staff introductions

  • Event highlights

  • Time-lapse transformations

Infographics That Engage

  • "Year in numbers" review

  • Pub facts and stats

  • Menu decision trees

  • Event calendars

  • Local area guides

Platform-Specific Content Strategies

Blog Content

Your website's secret weapon:

Post Types That Rank:

  • "Best [dish] in [town]" guides

  • Event preview/reviews

  • Local area guides

  • Seasonal content

  • Recipe shares

  • Supplier spotlights

SEO-Optimized Topics:

  • "Where to watch [sport] in [town]"

  • "[Town] pub quiz guide"

  • "Dog-friendly pubs in [area]"

  • "Best Sunday roast in [town]"

  • "[Event] viewing parties near me"

YouTube Strategy

Long-form content that builds authority:

Channel Concepts:

  • Cooking with [Chef name]

  • Pub history documentaries

  • Event highlight reels

  • Music session recordings

  • Renovation diaries

  • Community stories

TikTok/Reels Content

Short-form viral potential:

Trending Formats:

  • Day in the life

  • Before/after reveals

  • Quick recipes

  • Staff challenges

  • Customer reactions

  • Transformation videos

Podcast Opportunities

Audio content for commuters:

Show Ideas:

  • Local legends and stories

  • Chef conversations

  • Beer education

  • Community interviews

  • Music sessions

  • Industry insights

The Content Creation System

The Content Calendar Framework

Monthly Themes:

  • January: New beginnings

  • February: Love and romance

  • March: Spring awakening

  • April: Easter and renewal

  • May: Outdoor season

  • June: Summer celebrations

  • July: Holiday vibes

  • August: Festival season

  • September: Back to routine

  • October: Autumn comfort

  • November: Warmth and gathering

  • December: Festive magic

Weekly Pillars:

  • Monday: Motivation/fresh starts

  • Tuesday: Behind the scenes

  • Wednesday: Educational/tips

  • Thursday: Throwbacks/history

  • Friday: Weekend preview

  • Saturday: Live coverage

  • Sunday: Community/family

Content Batching Strategy

Monthly Batching Day:

  1. Plan 30 days of content

  2. Shoot multiple videos

  3. Take variety of photos

  4. Write blog posts

  5. Schedule everything

  6. Create templates

Equipment Essentials:

  • Smartphone with good camera

  • Basic ring light (£30)

  • Smartphone tripod (£20)

  • External microphone (£50)

  • Editing apps (free-£10/month)

The 10-Minute Content Hack

Quick content you can create right now:

  1. Walk around pub with phone

  2. Find interesting angle/story

  3. Shoot 30-second video

  4. Add captions

  5. Post with location tag

  6. Respond to comments

Storytelling Formulas That Work

The Hero's Journey (Pub Edition)

  1. Problem: "We nearly closed in 2019"

  2. Challenge: "Then COVID hit"

  3. Transformation: "The community saved us"

  4. Success: "Now we're busier than ever"

  5. Lesson: "Together, we're stronger"

The Before/After Formula

  1. Set scene: "Empty Tuesday nights"

  2. Show problem: "Losing money weekly"

  3. Introduce solution: "Started taco Tuesdays"

  4. Share results: "Now booking essential"

  5. Invite action: "Book your table"

The Behind-the-Scenes Structure

  1. Hook: "Ever wondered how we make..."

  2. Process: Show step-by-step

  3. Expert tips: Share insider knowledge

  4. Final result: The finished product

  5. Call to action: "Try it yourself"

Measuring Content Success

Metrics That Matter

Engagement Metrics:

  • Comments and conversations

  • Shares and saves

  • Time spent viewing

  • Return visitors

  • User-generated content

Business Metrics:

  • Foot traffic correlation

  • Booking source tracking

  • Event attendance

  • New customer acquisition

  • Revenue per content piece

Brand Metrics:

  • Sentiment analysis

  • Brand mention increase

  • Community growth

  • Media coverage

  • Partner interest

Content ROI Calculation

Track these for each piece:

  1. Time invested

  2. Any costs incurred

  3. Reach and engagement

  4. Direct bookings/sales

  5. Long-term value

Example: 2-hour video shoot → 50K views → 200 new customers → £15K revenue = £7,500 per hour ROI

Content Marketing Mistakes to Avoid

The "Random Acts of Content"

Creating without strategy. Solution: Plan monthly themes.

The "Perfection Paralysis"

Waiting for perfect content. Solution: Done beats perfect.

The "Me, Me, Me" Syndrome

Only talking about yourself. Solution: mostly value, some promotion.

The "One and Done" Approach

Creating once, never repurposing. Solution: One content, five formats.

The "Vanity Metrics" Trap

Chasing likes over customers. Solution: Track business impact.

Advanced Content Strategies

User-Generated Content Campaigns

The Instagram Wall:

  • Create physical display

  • Feature customer photos

  • Encourage tagging

  • Reward best content

  • Build community pride

The Story Collection:

  • "Share your pub memory"

  • Create anthology

  • Feature in newsletter

  • Display in pub

  • Build emotional connection

Content Partnerships

Local Collaborations:

  • Brewery features

  • Supplier spotlights

  • Artist showcases

  • Charity partnerships

  • Business cross-promotion

Influencer Relations:

  • Identify micro-influencers

  • Offer experiences

  • Co-create content

  • Share audiences

  • Build relationships

Content Series Development

The Signature Series:

  • Weekly features

  • Consistent format

  • Building anticipation

  • Audience ownership

  • Measurable results

Examples:

  • "Meet the Regular Mondays"

  • "Wine Down Wednesdays"

  • "Throwback Thursdays"

  • "Feature Friday Artists"

  • "Sunday Stories"

Your 30-Day Content Quick Start

Week 1: Foundation

  • Audit existing content

  • Define brand voice

  • Create content pillars

  • Set up tools

  • Plan first month

Week 2: Creation

  • Batch photo shoot

  • Film first videos

  • Write blog posts

  • Design templates

  • Build library

Week 3: Distribution

  • Launch across platforms

  • Engage with responses

  • Monitor performance

  • Adjust timing

  • Test formats

Week 4: Analysis

  • Review metrics

  • Survey customers

  • Identify winners

  • Plan improvements

  • Scale success

Real Content Marketing Wins

The Cricketers, Surrey:

Created "Pub Dog of the Month" series. User submissions surged, Sunday afternoon traffic lifted, featured in national press.

The Anchor, Bristol:

Launched "Kitchen Confidential" YouTube series. 100K subscribers, cookbook deal, fully booked weekends, chef poached by TV.

a typical village pub Inn, Cotswolds:

Started local history blog. Becomes a go-to resource, Google traffic surged, heritage tour bookings became a steady revenue stream.

Content Tools & Resources

Free Tools:

  • Canva: Design graphics

  • CapCut: Edit videos

  • Unsplash: Stock photos

  • Answer The Public: Content ideas

  • Google Trends: Topic research

Paid Tools:

  • Adobe Creative: Professional editing

  • Hootsuite: Scheduling

  • BuzzSumo: Content research

  • Grammarly: Writing assistant

  • Epidemic Sound: Music library

Your Content Marketing Future

Content marketing isn't about going viral or becoming an influencer. It's about consistently sharing your pub's personality in ways that attract your ideal customers and keep them coming back.

Every story you tell, every video you share, every blog you write is building a community around your pub. While competitors post "kitchen open" updates, you're creating connections that turn strangers into regulars and regulars into advocates.

Your pub is full of stories waiting to be told. Your community is waiting to hear them. Your future customers are searching for them right now.

What story will you tell first?

The Content Marketing Playbook

Download our comprehensive toolkit:

  • 365 content ideas for pubs

  • Monthly theme calendar

  • Caption templates

  • Hashtag strategies

  • ROI tracking sheets

  • [The Complete Social Media Strategy Guide for Pubs](/blog/social-media-strategy-for-pubs)

  • [Instagram Marketing for Pubs](/blog/instagram-marketing-for-pubs)

  • [Facebook Marketing for Local Pubs](/blog/facebook-marketing-local-pubs)

  • [Email Marketing for Pub Customer Retention](/blog/email-marketing-pub-retention)

Join our free community "Content Creators for Pubs" where publicans share what's working, get feedback on ideas, and collaborate on content that drives real results.

Frequently Asked Questions

How quickly will I see results?

Most strategies show meaningful, bankable progress inside 30 days. Week 1 brings more website traffic and phone calls, week 2 builds momentum and tuning, week 4 delivers noticeably fuller evenings and consistent enquiries. Full transformation typically takes six months of consistent implementation.

How much will this cost to implement?

Implementation costs vary by strategy. Many improvements like social media optimization and operational changes cost nothing beyond time. Events may require £50-200 initial investment. Professional support is available at £75 per hour plus VAT.

Can this work for my type of pub?

Yes, these strategies are proven across wet-led, food-led, and hybrid pubs. The key is adapting the approach to your specific circumstances, customer base, and local market. All strategies come from real-world success at The Anchor.

Do you offer payment plans?

Yes, payment plans are available to help with cash flow. Services are charged at £75 per hour plus VAT. Contact us to discuss a payment arrangement that works for your business.

Do you offer payment plans?

Yes, payment plans are available to help with cash flow. Services are charged at £75 per hour plus VAT. Contact us to discuss a payment arrangement that works for your business.

Need Help Implementing These Ideas?

I've proven these strategies work at The Anchor and will start training other pubs from September 2025. Let's chat about your specific situation - no sales pitch, just licensee to licensee.

Get Help Now
Peter Pitcher

Peter Pitcher

Founder & Licensee

Licensee of The Anchor and founder of Orange Jelly. Helping pubs thrive with proven strategies.

Learn more about Peter →

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Tagged:pub marketing ideascontent marketingpub promotion ideasdigital marketingpub storytelling